Position: Service Technologist
Reports to: District Technology Coordinator
Employment Status: Regular/Full-time
FLSA Status: Non-Exempt
Assist in providing technical expertise in the area of computer technology. This role
includes troubleshooting hardware and software, maintaining, upgrading and to providing
support throughout the district for the effective use of technology.
The below lists are not ranked in order of importance.
• Ensure safety of students.
• Assist in developing and maintaining an inventory of district-owned hardware, software, and related equipment
• Assist the District Technology Coordinator in the design and delivery of professional development activities.
• Assist in the coordinating of the distribution of computer hardware and software in the school.
• Maintain respect at all times for confidential information.
• Interact in a positive manner with staff, students, and parents.
• Promote good public relations.
• Attend meetings and in-services as required.
• Respond to work orders in a timely manner.
• Assist in maintaining District-owned hardware and software.
Other Duties and Responsibilities:
• Represent the district in working with outside experts, service providers and other professionals, including
serving as a liaison with eTech Ohio personnel.
• Make contacts with the public with tact and diplomacy.
• Provide in-house training for staff and students.
• Serve as a role model for students.
• Perform other duties as assigned by the District Technology Coordinator.
• Respond to routine questions and requests in an appropriate manner.
• Basic knowledge of computer operations.
• Documentation of a clear BCII report.
• Such alternatives to the above qualifications as the Superintendent and/or Board of Education may find
Required Knowledge, Skills, and Abilities:
• Ability to work effectively with others.
• Ability to communicate ideas and directives clearly and effectively both orally and in
• Effective, active listening.
• Organizational and problem-solving skills.
• Knowledge of computer networks.
• Novice, up-to-date knowledge of computer-related technology and equipment such a
Chrome book skills.
• Wide Area Network (WAN) understanding and experience preferred.
• Install cables of different lengths.
• VOIP and LAN Telephone/Cell Phone.
• Motor vehicle. You must have a cleared drivers license and not be on probation. This
means that you must have 6 points or less and be cleared by the department of educator
license applications. The Office of Professional Conduct enrolls the newly licensed
educators into the “Rapback Service”.
• Various hand tools/power tools.
• Must not have a fear of heights and be able to climb ladders and ride in hydraulic lifts at
times. Work may be 20′ to 25′ from the ground.
Additional Working Conditions:
• Occasional exposure to blood, bodily fluids and tissue.
• Operation of a vehicle in inclement weather conditions.
• Occasional interaction among unruly children.
• Occasional requirement to travel.
• Occasional evening and weekend work.
• This job requires you to be active. This means that you will need to use all of your body for this job.
• Frequent need to lift, carry, push and pull various items up to a maximum of 60 pounds. You will be asked to
assist others by lifting loads.
• Occasionally work off the ground on a extension ladder, in a service bucket or cherry picker up to 25′ from the ground.
This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed by the incumbent. The incumbent will be required to follow the instructions
and perform the duties required by the incumbent’s supervisor, appointing authority.
Any of these is a plus.
• Windows Server knowledge. Active Directory, DHCP, Print Servers, Backups, and full Restores would be
• Networking including switch, CLI “command line interface.”
• Scripting “Python and Bash.”
• Fiber Knowledge.
• Chrome book skills including G Suite and Admin Console.