Enterprise Agile: Growing Scrum
Doug RoseLarge-Scale Scrum (LeSS) is an enterprise agile framework that allows you to scale up your agile mindset for use on…
Dynamics 365 for Sales Teams
Tiffany SongvilayLearn how to leverage the CRM side of Dynamics 365. Find out why entire sales teams—managers and associates—are using this…
Excel 2016: Introduction to Formulas and Functions
Curt FryeStarting to build a spreadsheet from a blank worksheet is less intimidating if you are familiar with functions and how…
Learning Apple tvOS App Development
Brian AdventWhat makes tvOS special? How can you make an app that leverages unique Apply TV features and provides an enjoyable…
Business Ethics for Sales Professionals
Dean KarrelRegardless of your profession, the subject of ethics is an important one to review. That said, it’s particularly critical for…
Arianna Huffington’s Thrive 04: Facing Challenges with Gratitude and Forgiveness
Arianna HuffingtonView Arianna’s LinkedIn Newsletter Live a life filled with less stress, greater well-being, and enhanced productivity by learning how to…
Adobe Bridge CC: Tips, Tricks, and Techniques (2017)
Richard HarringtonAdobe Bridge CC is a hard-working component of Creative Cloud that can help you manage photos, preview video and audio…
Lightroom Classic CC and Photoshop Workflows: Start-to-Finish Studies
Julieanne KostLearn Lightroom Classic CC and Photoshop workflow and image editing techniques by watching a pro. In this project-oriented course, Adobe…
Retail Customer Service
David BrownleeRetail customer service happens in a specific setting: supporting the sale or fulfillment of a physical product. Unlike a call…
Developing Adaptable Managers
Gary BollesThe rules of management have changed. Managers must be able to adapt to a constantly changing workplace, which means they…
Human Resources: Using Metrics to Drive HR Strategy
Catherine MatticeView Catherine’s LinkedIn Newsletter Become a strategic HR partner in the success of your organization. Metrics can help you assess…
Transitioning from Technical Professional to Manager
Sara CanadayView Sara’s LinkedIn Newsletter All too often, professionals are given the opportunity to take on management responsibilities based on the…
Sales Pipeline Management
Dean KarrelTruly successful sales professionals are able to focus on efficient and profitable ways of increasing sales to develop their business.…
Introduction to the PHR Certification Exam
Joanne Simon-WaltersHR pros must remain current on HR trends, best practices, and legislation. Certification is one way to demonstrate that commitment.…
Coaching Employees through Difficult Situations
Elizabeth (McLeod) LotardoHave you ever had to provide coaching to an individual who can’t take criticism, or inherited an employee who seems…
Emerging Leader Foundations
Dan SchawbelView Dan’s LinkedIn Newsletter Taking on a leadership role in the diverse, ever-changing modern workplace can feel both exhilarating and…
Sales: Referral Selling
Joanne BlackReferrals offer the biggest competitive advantage of any sales tool out there—yet many teams aren’t using referral selling as the…
Customer Service: Handling Abusive Customers
David BrownleeWhat is the best way to handle a customer who steps into dangerous territory? What strategies will help diffuse and…
SQL for Statistics Essential Training
Dan SullivanDescriptive statistics help us understand the overall structure of data, and SQL is the most widely used language for manipulating…
Ram Charan on Coaching High Potentials
Ram CharanHigh-potential employees are the key driver of an organization’s future success and performance-but who are these future leaders? Where do…