Social & Public Service

Introvert vs. Extrovert: Who Makes a Better Leader

Introverts and extroverts form the two ends of the personality spectrum. Most people are somewhere in the middle. While leaders come in all forms, the best ones are those who can adapt their personality traits, especially at work. They can …

By Firsthand
We help applicants, students, job-seekers and professionals like you find the right career path using the power of firsthand experiences.
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3 Social-Impact Lessons from Past Presidents

Many of us strive to be good role models in our careers, but few of our jobs come with the public spotlight of the United States presidency. The president’s views on social justice can influence the beliefs of an entire …

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Skill-Building Classes

The Data Science of Nonprofit Service Organizations, with Barton Poulson

Taught by Barton Poulson
Learn how to use data science to do good. Data science can be a huge help to nonprofits that are…

Understanding US Trademarks: A Deeper Dive

Taught by Dana Robinson
Virtually every business has a trademark, whether they know it or not. Your trademark might be your most valuable asset.…

Cause Selling: The Secret to Nonprofit Donations

Taught by Fundraising Academy
In fundraising, building relationships is an art form. You need a pragmatic mindset and ample preparation to succeed at identifying,…

CCSP Cert Prep: 6 Legal, Risk, and Compliance

Taught by Mike Chapple
Demonstrate that you have the skills needed to help businesses secure information and systems in the cloud by earning the…

Influence versus Manipulation: The Ethics of Persuasion

Taught by Madecraft
Success in business depends on being able to get your viewpoint heard and your ideas taken seriously. So how do…

Emotional Intelligence as an Inclusivity Booster

Taught by Living Corporate
In this audio-only course, host Zach Nunn speaks with facilitator, instructional designer, meeting host and leadership consultant David Foster of…

GDPR Compliance: Essential Training

Taught by Mandy Huth
The General Data Protection Regulation (GDPR) is a privacy-related regulation in the EU that became active and enforceable in May…

Tech on the Go: Ethics in Cybersecurity

Taught by Jerod Brennen
Never before has there been so much power available literally at your fingertips—from a computer, mobile phone, or tablet. That’s…

Handling Workplace Bullying

Taught by Catherine Mattice
Bullying is a social phenomenon in which the bystanders, leaders, and organizational culture all play a role. It has emotional,…

Debiasing AI Using Amazon SageMaker

Taught by Kesha Williams
Artificial intelligence (AI) can have deeply embedded bias. It’s the job of data scientists and developers to ensure their algorithms…

Business Law for Managers

Taught by Jo-Ná Williams
Did you know that you have legal responsibilities as a manager? Even if you work with a corporation, you can…

Copyright for Photographers: Rights and Releases

Taught by Carolyn E. Wright
The intersection of photography and law is a complex place. What are your rights as a photographer? Where and what…

What To Do When You Are Bullied at Work

Taught by Catherine Mattice
What should you do when you are bullied at work? Catherine Mattice Zundel, an internationally recognized expert in workplace bullying,…

Business Ethics for Sales Professionals

Taught by Dean Karrel
Regardless of your profession, the subject of ethics is an important one to review. That said, it’s particularly critical for…

Copyright for Creatives: Protecting Your Work

Taught by Von Glitschka
Many creative people are familiar with the frustrating experience of discovering that their work is being used online without their…

Understanding Patents: A Deeper Dive

Taught by Dana Robinson
Want to patent your invention or technology—or avoid infringing on someone else’s? Learn the defining characteristics of successful patents, including…

Understanding Trademarks: A Deeper Dive

Taught by Dana Robinson
Your trademark is your brand. Learn how to protect it! In this course, lawyer and author Dana Robinson provides a…

Music Law: Copyrighting a Song

Taught by Richard Stim
Registering a copyright to a song is not the easiest process, but it’s helpful for songwriters. It preserves your legal…

Nonprofit Management Foundations

Taught by Leslie Crutchfield
Thinking about leading a nonprofit organization? Internationally renowned author Leslie Crutchfield provides a primer on nonprofit management and leadership. She…

Copyright for Photographers

Taught by Carolyn E. Wright
The intersection of photography and law is a complex place. At one of those crossroads lies copyright. Many photographers aren’t…